General & Services

Please make sure you have read and understood these Terms and Conditions before you make a booking. By placing a booking you are deemed to have read, understood and accepted them.

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• Payment for courses, consultations, workshops and one to one training sessions/packages must be made in advance

• Payments are non-refundable unless outlined below.

• Kirk's Canine Academy reserves the right to change the content, timing, date, venue or instructor of classes, workshops or one to one sessions in order to provide a high-quality service or where it is necessary for reasons beyond our control.

• Kirk's Canine Academy accepts no responsibility for injury to you or your dog, sustained at or away from any training venue, event, session or lesson.

• Kirk's Canine Academy accepts no responsibility for theft or damage to cars or property whilst at a training venue, event, session or lesson.

• All under 16's must be accompanied by an adult. If attending with children under the age of 8 yrs please bring an extra adult

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Courses and Classes

• Payment for classes is payment for the stated number of consecutive sessions on the dates indicated. Non-attendance will result in a loss of that session unless the class is cancelled by Kirk's Canine Academy, in which case a new date will be added to the end of the course. Non-attendance of the alternative date will result in loss of that session

• In the event that a class has such low enrolment as to make it impracticable for us to provide, we will either email or call you at least 2 days before your class is due to begin to let you know there is the possibility the class may be cancelled or postponed. If a class is cancelled due to low enrolment, we will work with you to either transfer you into a new class or offer a full refund.

• It is each dog owners responsibility to take any precautions appropriate to protect your dog against infectious canine diseases and parasites, for example vaccinations and flea and tick treatments. You should not bring your dog to class if it has shown symptoms of or been in contact with any contagious disease in the previous seven days including, but not limited to, kennel cough, or if it is carrying fleas. Proof of vaccinations (or titre test results) may be required at the commencement of a course.

• Please do not bring bitches in season to the training venue.

• Payments for courses are non-refundable and non-transferable.

• Please keep dogs on a lead at all times unless otherwise directed by the instructor.

• Please pick up after your dog and take all waste and rubbish home with you.

• Kirk's Canine Academy reserves the right to exclude or offer alternative training to any dog if we consider it to be in the dog's best interests or to ensure the safety of others.

• Photo Release - By agreeing to the Terms and Conditions, you give Kirk's Canine Academy in all it's forms permission to publish in print, electronic or video format the likeness or image of you and/or your dog where such likeness or image was obtained in a class/course. You release all claims against Kirk's Canine Academy with respect to privacy rights, publicity rights, copyright ownership and publication, including any claim for compensation related to the use of the materials.

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1-2-1 Sessions and Monthly Membership Subscriptions

• Terms and Conditions specific to the Membership in question will be outlined in the initial stages of joining.

• Payments for sessions and memberships are non-refundable and non-transferable.

• Any amendments to 1-2-1 appointments (cancelled/rescheduled) must be made more than 24 hours in advance. Amendments made within 24 hours of the relevant appointment will incur an additional charge of £25.

• For monthly membership subscription services, recurring payments will be set up to automatically process via Stripe. Initial payments will be processed immediately, and subsequent payments will be adjusted to fall on the first of the month thereafter.

• Access to the online learning materials will be maintained for as long as a client holds a valid membership.

• Cancellation of a membership must be made in writing at least two weeks in advance of the next payment date.

• A travel charge of 35 pence per mile after the first 20 miles travel from SA14 6TE may be added at the discretion of Kirk's Canine Academy.

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Disclaimer

Animal aggression can cause injury, including fatal injury, to other animals and people. Treatment for aggression is not a guarantee of success and modifying behaviour does not ensure that the aggression will be successfully controlled. It is the responsibility of the owner to ensure that their pet does not harm in the future. Precautions may involve but are not limited to, keeping a dog on a lead, the use of a muzzle, informing others of the dog’s aggressive tendencies, not mixing with certain types of people or other dogs, or confinement behind fencing and doors. Owners remain responsible for their dogs at all times and are advised to have adequate pet or household insurance cover for liability in the event of damage or injury caused by their dog to property or to a third party. It is strongly recommended that your dog is insured for third party liability with or without vet cover.

 

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Privacy and Data Protection Policy:

Our Privacy and Data Protection Policy can be read in full here -